They often encounter customers who blackmailed them by threatening to leave negative comments. “For example, there was a customer who bought our products for several times within two years. However, he would apply for ‘no return of goods & refund’ every time, complaining whether the product doesn’t have any lable or is counterfeit,” he said, “we can do nothing but refund the money. We don’t bother to argue with such customers. After all, we would be overwhelmed by negative feelings if we do so, and as long as such customers don’t leave any negative comment, we can bear the cost.”
The deliverymen would pick up parcels at six o’clock PM every day. When our sales dropped and the number of parcels also dropped, the express company would raise the price per parcel, which would further add the operation cost. Although they also participate in various kinds of discount campaigns as well as Double Eleven shopping festival, their sales remain stable. In fact, there won’t much traffic a month before and after the Double Eleven shopping festival, which was quite annoying for them.
Dropping sales were actually depleting the store’s accumulated resources. In 2015, Stone thought their business growth could catch up with the rise of real estate price in Beijing and he could buy a suite in a nice neighborhood in Beijing with money he earned himself for two years also. “At that time, I though I was still young, so I didn’t want to buy a house with all the money I’ve earned. Instead, I thought I should focus more attention on my career. So I put all the money in my startup business,” he explained, “However, I felt as if I worked for nothing for the past two years. I should have borrowed some money and bought a suite in 2015.” Still, Stone was confident that his team could get over with the current crisis. “As long as I have my partners, seize the opportunity, keep up with Taobao’s trend, diversify our store decoration style, improve our operation capability and brand image as well as add our investment in ads, there’s still good chance for success,” he said at last. TMTpost Photo Gallery Special column of TMTpost Aiming to record individuals and entrepreneurs in the Internet industry Photos don’t lie, but they don’ tell the whole truth Photos are free, but also full of traps This is an Internet age, and we want you to discover stories with us online …………………………… (Like our Facebook pageand follow us now on Twitter @tmtpostenglishand on Medium @TMTpostand on Instagram @tmtpost_englishand on Apple News@TMTpost.) [The article is published and edited with authorization from the author @flybutchery, please note source and hyperlink when reproduce.] Translated by Levin Feng (Senior Translator at PAGE TO PAGE), working for TMTpost. ,atv直播,开奖 (责任编辑:本港台直播) |